1. Online message to customer service: In any page, you can go to the "Service Center"/"Contact Us" link. Inside, click "Leave Message Online" and fill your basic data and messages in the form, then click "Submit". Our customer service will send the reply back to you as soon as possible.
2. Send email to Customer Service: askme@cibeiyin.com
3. Call Customer Service: +886 2 8773-4053

Our customer service speak Chinese Mandarin and English.